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Forum Discussion

rojan's avatar
rojan
Explorer | Level 3
2 years ago

Dropbox folder load slow (audio files)

We have multiple shared folders, our dropbox folders load perfectly fine when they have only documents inside them. However as soon as you put audio files (.wav / .ogg / etc) inside them, windows exp...
Desktop
View
Windows
rojan's avatar
rojan
Explorer | Level 3

Hi Hannah,

 

Restarting dropbox did not help, it's affecting all users.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey rojan, sorry to jump in here, but I was wondering, have you waited enough for the desktop app to sync those changes and show that it's up to date in your system tray?

 

Does the issue go away when the desktop app is completely closed?

  • rojan's avatar
    rojan
    Explorer | Level 3
    2 years ago

    Hi Walter,

     

    The synchronization is completed, it's occurring when any users re-open that folder each time.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey rojan, I'll have to insist on checking whether this persists, when the Dropbox app is closed.

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