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katelum's avatar
katelum
Explorer | Level 3
3 months ago

Downloaded files get saved using a previous file name.

I've been having an issue with Dropbox where files seem to revert to their old names when I download them?  The file names are correct when viewing them on the dropbox webpage and desktop app on my...
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Export
File access
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey katelum, let's jump right into this!

 

That's odd. Does this happen to all of your files or some of them? 

 

Also, is it safe to assume you're using our website to download them locally? If yes, would you mind using a different browser, just to check if the results are the same?

 

Keep me posted, and we'll take it from there!

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