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Forum Discussion
PatrickF
8 years agoHelpful | Level 5
Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
- 8 years agoHi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)
KIPD
8 years agoNew member | Level 2
Hi,
I have a WIN10 64bit, running DB 17.4.33. Since a couple of weeks I faced problems by downloading files via DB links send by colleagues. The download strarted but after a couple of minutes it stops and never start again. It hangs completly.
Do you have an idea why?
Regards,
Michael
- Rich8 years agoSuper User II
KIPD wrote:
The download strarted but after a couple of minutes it stops and never start again. It hangs completly.
Do you happen to know how much of the file has downloaded when it hangs? There's another issue posted on the forums with downloads stopping at a certain file size. If this is the same issue, I'll merge your post into that thread.
- KIPD8 years agoNew member | Level 2
Of course I tried both of my problem download links. The first one stopped at about 50% and a file size from about 371MB the second one now proceed successfully.
BTW: The first one (50% and 350MB) shows me now an Error "Network-Error" but the second one is still downloading and finished the download later.
as I could remember, the second one (which now has downloaded probably), stopped at the same file size from about 371MB.
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