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Forum Discussion
Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
- Hi all
Thanks for your patience on this. I have great news!
Our dev team has identified the issue and fixed it. The fix is now being rolled out.
Thanks again for reporting and being vigilants of our community :)
I am also having the exact same issue. All files larger than 315mb will stop downloading on 315mb exactly. Anything smaller will download and complete quickly.
I have checked my Internet connection which is working fine, I downloaded a 14gb from another website yesterday, and this issue is only happening with Dropbox. Please get this sorted ASAP! I have files I cannot access which are needed for a project due in on monday, and I literally paid a months subscription so I was able to download them!
Any help greatly appreciated.
It is clear system error Dropbox. I am very surprised that it does not deal with the service provider and does not communicate with us. This is very incorrect.
Your files should also be on your computer. ....C: \ Users \ username \ Dropbox \ ...
I can't belive that there is still no word from dropbox on this, I pay for this service! No answer here, no answer on emails, no answer on facebook, it's totally unprofessional
ETA: just got this..
Hi Sonya, thanks for posting on our Facebook page about this issue! Our engineers are currently looking into this issue and making sure it gets resolved. Thank you for your patience and understanding.
