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Forum Discussion

PatrickF's avatar
PatrickF
Helpful | Level 5
8 years ago

Download fails at 315mb every time

I have uploaded 10 1GB  files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
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Error Messages
  • Ed's avatar
    Ed
    8 years ago
    Hi all

    Thanks for your patience on this. I have great news!

    Our dev team has identified the issue and fixed it. The fix is now being rolled out.

    Thanks again for reporting and being vigilants of our community :)
austinhayden's avatar
austinhayden
New member | Level 2
8 years ago

I am having the exact same issue. I am only attempting to download one .wav file at a time from a shared folder (just under 400MB), but when it reaches 315MB, it stalls. There is no error message. It simply ceases to download. I have plenty of room in my Dropbox folder, my harddrive, etc, etc. 

 

I have been able to have the file sent to a shared Google Drive account and the download worked perfectly. So it isn't a corrupt file. 

 

Any help would be most appreciated. 

 

Thank you

 

Austin

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