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Forum Discussion

PatrickF's avatar
PatrickF
Helpful | Level 5
8 years ago

Download fails at 315mb every time

I have uploaded 10 1GB  files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
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Error Messages
  • Ed's avatar
    Ed
    8 years ago
    Hi all

    Thanks for your patience on this. I have great news!

    Our dev team has identified the issue and fixed it. The fix is now being rolled out.

    Thanks again for reporting and being vigilants of our community :)
ManMadeMan's avatar
ManMadeMan
Helpful | Level 6
This needs to be fixed. Any single file over 315MB is stalling, loads of people are reporting this issue.
Petr_Falek's avatar
Petr_Falek
Helpful | Level 6
8 years ago

I have the same problem.
Help Center does not solve the problem.
I have on my Dropbox stores a plurality of files size from 400 to 800 MB. The files have the download link.
These links are available to my colleagues.

I must again draw attention to a major problem. Now you can not download large files. Downloading is aborted on the size of 315 megabytes error - network error. Please give a quick solution. Otherwise I'll have to leave Dropbox. Thank you very much. Petr Falek

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