We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

campclever's avatar
campclever
Helpful | Level 5
2 years ago

date created displays incorrectly

I have saved tons of video files in dropbox that I had previously taken off of my iphone to save space. (also backed up on an external) I have since signed up for icloud Photos and would like to put the old video files back into my icloud photos library so I can easily access them on my phone in a visual way that I prefer. That's easy enough to do by dragging from dropbox into Photos on my desktop. However, I noticed when I do this it doesn't put the video in proper chronological order. The date dropbox has saved as "date created" is the date I uploaded it to dropbox instead of the date the video was actually taken. Thankfully, the true "date created" still exists in the data when I look at the same file on dropbox via a browser. How can I get dropbox to recognize the proper creation date when viewing on my desktop so that I can import the videos in correct chronological order into Photos?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!