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Forum Discussion
Constant subscription screen on Dropbox website
Dear Dropbox Support Community,
I am experiencing an issue where, every time I log in to the Dropbox website, I keep seeing the subscription screen, even though I do not need it and cannot seem to get rid of it. Despite trying several fixes (e.g., clearing the browser cache, using incognito mode), the issue persists. I am using the web version of Dropbox, not the desktop app.
Could you please assist me in resolving this issue?
Thank you in advance for your support!
Kind regards
- Walter
Dropbox Staff
Hey Verteilerblock - thanks for bringing this to our attention.
Could you send us a screenshot as well so that we can have a visual too?
Thanks so much!
