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Forum Discussion

alarson's avatar
alarson
New member | Level 2
7 years ago

Chrome reporting dropbox as an incompatible application

Receiving this error from chrome whenever i open chrome:  
Error Messages
View
Web
  • Walter's avatar
    Walter
    7 years ago

    Hey folks ( office11 & chriscsullivan)!

    Thanks for reporting this problem here. Without you, other customers could've experienced the same issue. 

    I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.

    I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.

    Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!

Jeff-C-SFL's avatar
Jeff-C-SFL
Helpful | Level 6

I'm now in this group too...

 

Seems like DROPBOX support is going to need to make contact with GOOGLE and get an answer...

 

And please stop saying to use another browser.

I have all my stuff set up to run out of Chrome and even multiple profiles for different business I participate with.

 

Maybe a remote session to a user's WS to drill into the settings, registry, etc...

 

Please post a solution soon.

 

Thank you.

bakkulf's avatar
bakkulf
New member | Level 2
7 years ago

Jeff-C-SFL; if you read three posts up, you see it's going to be fixed in Chrome v69. Current (as of today) official release is 68. You either have to wait a bit, or update Chrome to beta channel.

 

@dropbox team; Win10-64, nb_NO locale, Chrome 68.0.3440.106; happens in my end as well. Think it even prevented me from restoring a session after Chrome crashed (the "restore previous session" was sort of hijacked so I had to recover manually).

  • Jeff-C-SFL's avatar
    Jeff-C-SFL
    Helpful | Level 6
    7 years ago

    I don't see that msg... but I am satisfied with the answer. 

     

    Thank you.

     

    -JC

    • ChPrael's avatar
      ChPrael
      New member | Level 2
      7 years ago

      I'm also running Version 68.0.3440.106 (Official Build) (64-bit) and getting the same error message. Chrome is also more unstable from whatever this issue is, and is suffering performance issues.

      Any timing on v69? This is a business impact here.

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