We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Greg56's avatar
Greg56
New member | Level 2
8 months ago

Can't open a file online. "Could not communicate" error.

Hello,

Is anybody can tell me why I am getting a message "Could not communicate with https://applications.brightmls.com" when trying to open a file?

Error Messages
Preview
  • Greg56's avatar
    Greg56
    8 months ago

    Hi Megan,

    I did manage to resolve it.

    Thank you for the prompt response.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey Greg56, let's jump right into this! 

     

    Does this happen with a specific file, or multiple ones? 

     

    Have you tried switching a browser by any chance, just to observe if you get the same results there? 

     

    If you get the same error, would you mind sending over a screenshot, in order for us to have a visual too? 

     

    Waiting for your updates!

    • Greg56's avatar
      Greg56
      New member | Level 2
      8 months ago

      Hi Megan,

      I did manage to resolve it.

      Thank you for the prompt response.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        No problem at all Greg56!

         

        If you need something else, we'll be one post away! 😎

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!