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bush32alex's avatar
bush32alex
New member | Level 2
2 years ago

can't download file

I am trying to download a file from an email and dropbox iis telling me I have limited space.  I still have 

plenty of space.  The only option it's giving is to upgrade, whcih I'm not going to do.  Now what?  I 

need the file.  Don't want to be bullied into an upgrade.  What are my options?

Download
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey bush32alex, sorry to hear you're having issues with this.

     

    Could you please send us a screenshot of the message you're getting and clarify the size of the file and what's shown in your plan tab in regards to your quota?

     

    This will help us assist further. 

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