You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Maria001
4 days agoNew member | Level 2
Cannot view starred photos on the website - Error 429
HELP!!! Starred Photos is not working on the DropBox web site and I really need help!
I have literally YEARS of work in uploading all of my family's photos and STARRING the ones I want to use f...
Hannah
Dropbox Staff
Hey Maria001, thanks for bringing this to our attention.
If I understand correctly, it's a specific URL that's giving you an error, right? Can you copy and paste it to your next reply?
If you click on All files>Starred, are you able to see your starred items?
And have you tried from a different browser to see if you get a different behavior?
Let me know and we'll go from there.
Maria001
2 days agoNew member | Level 2
Hi Hannah
- Yes the URL that is giving me an error is the when you go to when you go to Photos > Starred: https://www.dropbox.com/photos?_tk=web_left_nav_bar&role=personal&di=left_nav
- Yes if I go to All files > Starred I see them there, but from there is really hard to see them by month or by year
- I've tried different browsers, deleting cookies, updating browsers, etc.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!