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Wattie
4 years agoExplorer | Level 3
Cannot access dl.dropboxusercontent.com in South Korea
Used to work well a couple of days ago. To help you figure out the problem, here is my attempt to type "curl" in cmd prompt:
curl https://dl.dropboxusercontent.com
curl: (6) Could not resolve host: dl.dropboxusercontent.com
In case of error message in Chromium browser, it returns DNS_PROBE_FINISHED_NXDOMAIN error. I have contacted network provider regarding this issue but they recommeneded me to contact Dropbox site instead.
In addition, my network uses following DNS servers: "210.94.11.xxx" and/or "210.94.72.xxx" (digits on "xxx" parts are set randomly whenever checking my DNS server).
Note that switching DNS to CloudFlare or using VPN works.
- Hi Wattie, this issue should be resolved now. If you're still experiencing this issue, then it may be related to your internet connection currently, such as a proxy, VPN, firewall, security software, or even ISP/router issues.
- WalterDropbox StaffHey Wattie, thanks for using Dropbox and welcome to our Community!
There's an incident that's affecting some of our users at the moment.
For more information, you can have a look here and make sure to subscribe too, so that you can get email notifications about its progress.
I hope this helps to some extent.- WattieExplorer | Level 3
Hey. Thanks for your answer Walter ! I've been checking the page you linked here since then, but I don't see any news even about Investigating this issue for 2 days and now (other than the "Dropbox may be unavailable for some users" keeps showing), and the issue is still ongoing. Can you tell when it will be investigated?
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