You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
IsaacRaphael
12 months agoExplorer | Level 3
"Add Block Detected" when downloading files
each time I try to download a file I get a message saying "ADD BLOCK DETECTED" although I have allowed all add's inc 3rd party & I have followed the instruction what to do I still get the message!!??...
IsaacRaphael
Explorer | Level 3
Hi Nancy
yes I have made sure that ALL pop ups from ALL websites, ever 3rd party are allowed & still the same issue.
Hannah
12 months agoDropbox Staff
Hey IsaacRaphael, can you indeed send us a screenshot of the error you're getting, so we can take a look?
- IsaacRaphael12 months agoExplorer | Level 3
HI Hannah
my apology for late reply, please find attached a screenshot.
- Hannah12 months agoDropbox Staff
No worries, IsaacRaphael!
It looks like this pop-up is coming from a site called Dropgalaxy, and not Dropbox.
I hope this helps!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!