You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

IsaacRaphael's avatar
IsaacRaphael
Explorer | Level 3
12 months ago

"Add Block Detected" when downloading files

each time I try to download a file I get a message saying "ADD BLOCK DETECTED" although I have allowed all add's inc 3rd party & I have followed the instruction what to do I still get the message!!??...
Download
Error Messages
Web
IsaacRaphael's avatar
IsaacRaphael
Explorer | Level 3

yes I have disabled that too, I have a feeling that I have to pay & join to be able to download the files !!!

Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 months ago
IsaacRaphael wrote:

I have a feeling that I have to pay & join to be able to download the files !!!

No, that's not the case, and I've never known Dropbox to even detect an ad blocker, let alone prevent downloads because of one. I run an ad blocker all the time and have never seen Dropbox detect it.

 

Are you sure the message is coming from Dropbox? Can you provide a screenshot of the error that you're getting? Have you tried to temporarily disable your ad blocker and tried the download again?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!