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Forum Discussion
".pdf files are supported but something went wrong" error on website preview
I have tried opening in a different browser, in incognito, and going back in history with no luck... anyone that can help would be nice as I have a bunch of legal files I need to open asap
- Mark
Super User II
How large are they? Are they password protected?
Do they download, as it suggests, and open safely?
Not larger than other files that do open, no password protection and yes they download, but still can't open
- Walter
Dropbox Staff
Hey edeyoung75 - sorry to jump in here, but what is the exact error you're getting when trying to open those files locally on your device after downloading them from the website?
