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Forum Discussion
Internal sever error
Hi, for the past few days I've been trying to call the sharing_list_folders() and every time I run my script I get this error: raise InternalServerError(request_id, res.status_code, res.text) dropbo...
Greg-DB
Dropbox Staff
Dropbox StaffIt looks like this operation is failing on the server. We'll look into it and I'll follow up here once I have an update for you.
Hi Greg, have there been any updates about this?
Hi, I'm also getting the same error with the sharing_list_shared_links() endpoint, which I didn't have a problem with before. The error is: dropbox.exceptions.InternalServerError: InternalServerError('926e1a0a4d5945b79b89ee7c5b6882d1', 500, ''). Could you please look into it?
- Greg-DB
The issue for sharing_list_folders is currently open with engineering, but I don't have an update on it yet.
I've also opened the issue for sharing_list_shared_links and will follow up here with any updates on that as well.
- Greg-DB
For the sharing_list_folders error, it looks like may be due to the account having a very large amount of shared folders. We're going to look into what we may be able to do about that, but as a potential workaround, please try calling with a lower 'limit' value (the default/maximum is 1000).
- Greg-DB
It looks like the sharing_list_shared_links error should have been a transient issue. Does that still occur for you if you retry that?
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