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JuliaNowicka's avatar
JuliaNowicka
Explorer | Level 4
3 years ago

Internal sever error

Hi, for the past few days I've been trying to call the sharing_list_folders() and every time I run my script I get this error:  raise InternalServerError(request_id, res.status_code, res.text) dropbox.exceptions.InternalServerError: InternalServerError('3c12bb105da24fee92554229b050a6db', 500, ''). I'm not sure why that is, could it be that I'm overloading the API somehow? 

Thanks for your help! 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    It looks like this operation is failing on the server. We'll look into it and I'll follow up here once I have an update for you.

    • JuliaNowicka's avatar
      JuliaNowicka
      Explorer | Level 4

      Thank you Greg! The same error also happened when I called the sharing_list_shared_links() endpoint. 

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Could you share the same sort of output showing a request ID for that one as well? Thanks in advance!

      • JuliaNowicka's avatar
        JuliaNowicka
        Explorer | Level 4

        Hi, I'm also getting the same error with the sharing_list_shared_links() endpoint, which I didn't have a problem with before. The error is: dropbox.exceptions.InternalServerError: InternalServerError('926e1a0a4d5945b79b89ee7c5b6882d1', 500, ''). Could you please look into it? 

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