You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JuliaNowicka
3 years agoExplorer | Level 4
Internal sever error
Hi, for the past few days I've been trying to call the sharing_list_folders() and every time I run my script I get this error: raise InternalServerError(request_id, res.status_code, res.text) dropbox.exceptions.InternalServerError: InternalServerError('3c12bb105da24fee92554229b050a6db', 500, ''). I'm not sure why that is, could it be that I'm overloading the API somehow?
Thanks for your help!
- Greg-DBDropbox Staff
It looks like this operation is failing on the server. We'll look into it and I'll follow up here once I have an update for you.
- JuliaNowickaExplorer | Level 4
Thank you Greg! The same error also happened when I called the sharing_list_shared_links() endpoint.
- Greg-DBDropbox Staff
Could you share the same sort of output showing a request ID for that one as well? Thanks in advance!
- JuliaNowickaExplorer | Level 4
Hi Greg, have there been any updates about this?
- JuliaNowickaExplorer | Level 4
Hi, I'm also getting the same error with the sharing_list_shared_links() endpoint, which I didn't have a problem with before. The error is: dropbox.exceptions.InternalServerError: InternalServerError('926e1a0a4d5945b79b89ee7c5b6882d1', 500, ''). Could you please look into it?
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,918 PostsLatest Activity: 2 days ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!