You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Cant restore deleted folder
So I deleted a folder, but somehow dropbox deleted the one next to it. Now I can only find that deleted folder under: in the browser, its not in the deleted files part of it. Whenever i double click that folder, and try to restore it it says: There was a problem completing this request. I never touched this folder, dropbox bugged out and deleted the wrong one, and now i cant seem to restore it. Not in different browsers, not a teammate, nothing. Why does it also not show up in the deleted files part of dropbox?
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc(Dropbox service) event source. Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has dragged on far, far too long already. Either stop emitting these errors, or fix the underlying problem. Thank you.
Dropbox stuck uploading and downloading on Windows
Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox". However, without me noticing it stopped working about two weeks ago, so all the work I have done since then wasn't backed up. When I realised this I hovered on on the Dropbox icon at the bottom-right and it says "Indexing 40,023 files, Uploading 19,948 files, Downloading 23,138 files". I left it for several hours but nothing changed. Resource Monitor shows the Dropbox.exe is using 18% of CPU resourced and constanlt reading and writing file on the hard drive. I read that a possible solution is to open Dropbox >> Preferences >> Accounts, press Alt anywhere in the window then Fix Hardlinks and Fix permissions, but that makes no difference. I also tried re-booting the machine but that made no difference either. In desperation I uninstalled Dropbox then re-installed it. However, that was disasterous! it downloaded all my data from the cloud (which was several weeks out-of-date) and loaded it onto my laptop with today's date! Fotunately in many cases it retained the original folder, renamed named "xxx - copy" and created a new folder "xxx" with the downloaded data. I had to look through all my Dropbox folder, deleting each "xxx" folder and renaming "xxx - copy" to "xxx". Fortunately I also do a local backup every night of most of the folders in my Dropbox folder so I was able to restore some of my data from that. However, even after that the original problem still persists so Drobox isn't backing up. A further issue is that although I have set Dropbox preferences to Open Dropbox upon startup, it doesn't open at startup. Furthermore when I checked Startup Apps in Windows Control Panel it shows Dropbox as disabled. I re-enambled it, but next time I re-boot it is disabled again. What's gone wrong with Dropbox! How do I get it working again?.tmp files being created in C:\Program files(x86)\Dropbox\Temp
I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the locationin C:\Program files(x86)\Dropbox\Temp These take up about 900MB. I have deleted them and they return each day. I have uninstalled and reinstalled dropbox and the files continue to be made. I only have a 256GB hard drive so this causes my C: drive to fill up rather quickly. Please assist with a way to stop these files.
Dropbox freezes and crashes my file explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and then open a file from word it will open, but if I try to open the same file from the windows file explorer it freezes. I have tried to uninstall and reinstall. Any other suggestions/solutions?
Selective sync - Showing all folders marked for sync, even though I previously unselected many.
Hi, I am using the selective sync option on my PC (Win 10, DB v202.4.5551) and I already have many folders set to web only. So, if I remember correctly, when I open the preferences and go to selective sync options, those folders shouldn't be marked. I could clearly see what folders will be stored locally and which will be stored only on web. Today I wanted to set few more folders to web only, but now in the selective sync options menu all folders are marked to be stored locally as well. They are actually not stored locally as per my previous selection, but they are shown as marked in that menu. So, I am afraid that if I make any changes in those settings, all marked folders will be set to locally stored and downloaded to my PC. Hopefully I am making sense and you can understand what I am trying to say. What to do, how to make changes in selective sync menu but not to have to manually search and un-mark folders I already am not storing locally and prevent a whole mess (I have a lot of folders set to web-only). Thank you Mateja
