Learn how to make the most out of the Dropbox Community here 💙!
How can I see all files in Windows explorer without having to download all content first?
I am using desktop application on windows 10 and have Dropbox Family plan So far I have seen that I had to download all my content, then right click on it to make it offline to see the file and folder listing How can i see all the files and folders in windows explorer without having to download all content first.
I have an encrypted exFAT external drive, but I don't see the prompt to back it up to Dropbox.
I just bought a SanDisk 2TB drive and encrypted it with their software. There is currently only about 30GB of data on it. When I plug it in, I do not get the "Do you want to back up this drive" message, tried multiple times. The drive format is exFAT and it is attached to my PC. Any suggestions on how to get it backed up to Dropbox?
Image previews in Explorer only showing the compressed preview for local files on Windows
Hello. Since the big Dropbox update in February 2025 I have been experiencing issues. I mainly use Dropbox in Windows file explorer, not on the Dropbox App / Site. I have Dropbox for Windows on 3 separate devices: (2) Windows 11 Laptops, and (1) Windows 10 Desktop - and I have am having the same issue on all devices. The main issue is image previews in the "preview pane" of the Windows file explorer. Before the update, if I had an image saved locally / set to "available offline", a full preview of the image would show up in the preview pane, just as it would if I was in a local folder on my computer, like my "Pictures" folder, or whatever. Also, images that were only in the cloud / set to "online only" would display a small compressed preview in the preview pane, which is fine. Since the February update, when I am in my Dropbox folder with images that have been downloaded locally, it will either only generate a small compressed preview in the preview pane, or no preview at all, and it takes a very long time for the preview to show up. However, the "online only" images are still behaving the same, showing only a small compressed preview in the preview pane, however the preview shows up faster than it does for a locally saved file... So strange. I do a lot of image editing and graphic design, so not being able to quickly scroll through my image folders and look at the previews puts a massive kink in my workflow. It has been driving me insane. It's like the Dropbox Windows app is having difficulty discerning which files are downloaded locally or just in the cloud. For some reason it is treating the downloaded files like they are still in the cloud, or even worse for some reason as sometimes a preview won't even load, compressed or otherwise. The green checkmark is there on the file, but the previews are compressed or don't show up at all. And this it not an intermittent problem, it is constant and has not gotten better since the update in February. I have been resorting to moving the images into a local folder on whichever device I am currently using so that I am able to scroll through them efficiently, and then re-upload them to the Dropbox folder when I am done working, and then download them to a local folder again on my next device. It is very annoying to do every time. There has to be a better way. I also checked the functionality of my OneDrive and iCloud folders in Windows, and they all show previews in the preview pane just fine, just like my local Windows folders. It is solely a Dropbox issue. I tried searching Reddit and could find nothing, so I started my own post on there, and there are a handful of other people that have come forward with the same problem. Someone from Dropbox commented on my Reddit post and suggested that I post on here, so here I am. Any help out there?? Thank you.
Dropbox icon constantly reports "Indexing 4 files..."
I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a couple days but I have a persistent working icon showing and it says "Indexing 4 files...". How do I determine which files it is supposedly still indexing, or if it is just hung up for some reason? I told it to show me any Sync issues and it says I have no sync issues. I have quit/restarted several times. Running Windows10.
How can I see what files the client thinks it needs to sync?
The client says >250k files, 157GB The total size of the folders marked to sync is <25GB It it really so difficult to give us more details on which files are currently being synchronised and which ones are in the queue? Literally all the others I know of do! Mega.NZ, StackStorage, OwnCloud...
I can't paste the screenshots I capture on Windows
For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press ctrl+v to copy" BUT IT DOESN'T work at all!
Fix desktop app checking the web login, when you try to sign into the account locally.
I just had an extremely frustrating experience. I needed to log my wife out of the desktop app and log myself in. I logged her out. It then presented me with a login button. I pressed it, but instead of presenting me with a login form, it just logged my wife back in again! Over and over again. It turns out that because my wife was logged into THE DROPBOX WEBSITE, the desktop app automatically logged her in as well – but with no useful information given to me, the user, to understand what the hell it was doing. Finally, the support person advised me to log her out of the website before attempting to log her out of the desktop app again. It finally worked. It took 1.5 hours for my chat support person and I to figure this out. Please fix this. At the very least, please have the desktop just SAY "User X is already logged into the dropbox.com website. Logging them into the Desktop app now." Thanks for considering this.
Team member able to see all of the account's file activity in the desktop app. We don't want this.
Team members are able to see the activity of all members (including admins) on the Desktop Application, especially in the system tray window. The administrator/owner of the account does not want this to be seen.
Dropbox abysmally slow - can't reinstall, can't sync, etc.
Hi all, I've recently built a new Windows 11 Pro PC with reasonably high-end specs (AMD 9800X3d CPU, 64GB RAM, 5080 GPU, etc.), and I'm trying to get it all set up the way I like. Everything is working great except Dropbox, which for some reason is so unbearably slow that it's effectively unusable. I'm on a 10Gbps internet connection (Sonic Fiber Optic) and this PC is connected via a 1Gbps router, so my SpeedTest.net results are great, averaging 900+Mbps up and down via a wired Ethernet connection. Literally no other app or service is having speed issues - it's just DropBox. I am currently stuck with the installer struggling to even download the app, let alone syncing data from my 2Tb account. What gives?!
