You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Cannot open downloaded Zip due to "Unable to expand (file name).zip into Downloads (Error 2)
I am trying to download photos from my photographer's Dropbox account to my external hard drive. When I try to open the Zip (which shows size 7.53GB), I receive this error: "Unable to expand (file name).zip into Downloads (Error 2 - No such file or directory.)" I see that many other people have this issue. How can it be resolved?
I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.
Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three devices I transfer Dropbox information among: an iPad, a laptop, and--most importantly-- my new desktop Win 11 computer. Everything is fine on my iPad and laptop. I was able to get my new desktop to find my account (long used a free one with 6.25GB --being 87 years old that's all I need) by installing and using the Firefox browser. However, whenever I use DuckDuckGo (or use LastPass, which is the default browser that LastPass uses) to try and access Dropbox I am set up with "new" account of 2GB. What??? My current account will share 3 devices and previous desktop was one of the three. Can't seem to fix this. By the way I am Dropbox client 2124.4.5767 Any help, please? GaryFile manager view on the Dropbox site
I would much prefer to have the files and folders presented in a file manager tree view rather than having half of the screen taken up with preview thumbnails of recent files. The current layout is frustrating to work with, especially when working collaboratively as it encourages poor file management practices. I want my Dropbox interface to be clear and functional, not fun.
I tried to upload a folder via file request, but nothing happened. Has it been uploaded?
I have received a file request from another user, to upload a folder into his storage "area". I got the email, clicked the link, and got a window with a file submission area. I pressed the upload button. There was no response, no "upload started" or "progress" message. I cannot tell if the folder is being uploaded or has been uploaded. Eventually I can ask the requester if he got the files, but that is potentially a tedious back-and-forth process (especially if the upload failed, or didn't even start). Is there a way for the non-requester to verify that the file is being uploaded?
Nothing happens when I click on the "Create" button to open a file request.
I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. Tried different folders, tried over multiple days. Google Chrome. nothing... It wont let me link to a screenshot sorry
"That didn't work for some reason" error; I can't open my shared link.
I have a shared link to a gaming document that I've been using for a while. However, every time I've tried to use the link over the pass couple of days, I get the message shown below. I've refreshed the page, used different browsers, cleared my cache, but nothing seems to work. I've had others test the link and they've been able to use it just fine, so I don't believe the document has been delete. Does anyone know how I might be able to access it again?
Improve Photos.dropbox.com performance
I love that Dropbox is platform agnostic. I don't want to rely on Google or Microsoft. But Photos.dropbox.com needs serious improvement or I will not be renewing my subscription next year. Photos is the #1 thing I store in Dropbox. Even ignoring how many more features Google Photos has, just loading in the photo grid in dropbox feels slow and unresponsive. If you could make it so that I could load in Dropbox photos and quickly get to a photo I know I have from a year or two ago, I would be happy. Could you do more caching of lower quality thumbnails? Maybe that is why scrolling feels so unresponsive. The count and dates of photos are clearly not cached or precomputed, because when I load the page, it takes a minute for the date scrollbar to fully load all the months I have photos from. Even if you could just do this for Camera Roll, that would be amazing.
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when we share links. The "Continue with download only" button is easily missed, especially by older clients, making us look unprofessional. It's frustrating that such a customizable platform has this issue. We hope for a solution soon!
