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1995 TopicsCan we upload live photos through Camera Uploads?
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my motherâs voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they need to solve for Live Photos, they have been around since 2015 so itâs not a new function. Please prioritise a solution to upload and then restore Live Photos.838Views2likes6CommentsAllow iPad's screen to sleep if the Dropbox app is viewing a file
Currently, the dropbox app for ipad will prevent the ipad sleeping if a document (eg pdf, docx file) is being viewed within the app. A dropbox engineer has confirmed this is intended behaviour. My request is that it should be possible to disable this behaviour, or possibly implement a setting to allow the display sleep to be adjustable when a file is being viewed. Otherwise the risk of leaving the ipad with the screen forced to stay on is at risk of draining the battery unintentionally. Of note this is not default behaviour for the android app, which is the way I think it should be. Thanks Jon15Views0likes1CommentOffline files not downloading. They show a yellow triangle and a message "failed to download".
The company I work for uses Dropbox. There is a shared folder with several members. Iâm trying to save the folderâs files for offline access on my tablet. At first this worked normally, and whenever I connected to WiâFi they would sync immediately. However, for the past few days Iâve been encountering the following problem: a yellow triangle appears on the right side, and the app shows a notification saying âFailed to download offline files. Check your connection,â even though I am properly connected to the Internet. Then, as soon as I refresh, the files disappear and the folder shows up either empty or with only some of the filesâwhich, oddly enough, do download successfully. The strange thing is that this only happens with certain files, which of course worked fine before. I should also mention that the problem is temporarily solved if I completely uninstall the app and set everything up again, but it reappears after a few days. Iâve searched all the forums and havenât found an answer⊠Any suggestions are welcome. Thank you in advance.64Views0likes8CommentsCan't view a list of folders in the mobile app on Android.
It is extremely frustrating to not be able to view the list of all folders in the mobile (android) app. I usually end up logging in on my browser just so I can find what I want. I know where to look, but I cannot remember all of the folders names. That's ridiculous to think I could!Solved41Views0likes6CommentsAround 500 images created via Arduino IDE were randomly deleted via my mobile app.
So I am trying to understand what has happened, and how to avoid it again (i'm assuming it is something I have done) I'm coding micro controllers for a project of mine (arduino IDE) and have about 100 versions of said program saved in my dropbox. Everytime I create a new version it creates a new directory with about 20 files for the program. All this programing is done on a PC. My phone is also connected to dropbox but only back's up images taken on my phone to dropbox. My issue is that a week ago my phone deleted 5 jpg files repeatedly from each of these 100+ program file directories. All 500ish images ( basicly 5 images representing battery charging indicator repeated in 100 seperate diectories) were deleted in about 2 minutes, so it's not something that could have been done manually in that time. My question is what happened and how do I make sure it doesnt happen again36Views0likes5CommentsI got an unknown error when I tried logging in to my mobile.
Hello, I am using dropbox regularly on my PC, I log in to dropbox in with my personal email address and it works flawlessly. I just installed dropbox app on my android smartphone and when I try to sign in using the same email address working for the PC I receive an error message like "Unknown error. Contact assistance". I must say that the internal google account of the android device uses (for accessing google) a different email address that I set up years ago but, when signing in to dropbox, I always select the "by email" option and not the "by google" one. If I sign in on android by using the "google" email address, it works but -obviously- I do not find any file or folder in the dropbox which appears to be empty. How can I try to solve this issue ? Any ideas ? Thank you so much for your help...11Views0likes1CommentCan I force refresh a file so that changes can sync on the Android mobile app?
For files in the phone app, if I update a file in my desktop, it takes a while for my smartphone app to update it. It would be nice to have a button for that file to be manually refreshed to the newest version. Thank you!51Views1like3CommentsCan deleted photos be retrieved from Deleted Files?
3 days ago I deleted some individual in-named, un-filed single iPhone uploaded pictures. A few minutes ago I tried retrieving some from the deleted files section and after adjusting the filters, nothing came up. (1)Is there a grace period for retrieving? (2)Are deleted files the only items retrievable and not individual un-filed pictures? Iâm a bit confused as to (3)what the difference between files and phone uploads and camera uploads are other than the obvious, deleting un-filed un-named singles individually to files having a name, files holding multiple pictures and ability to delete a whole file with pics all at once. (5)But with it being called â Deleted Filesâ, are they all considered the same when deleting and retrieving them? It seems that Dropbox puts all my uploaded unfiled and un-named singles under camera uploads or phone uploads, (6)which I suppose, they could be considered pre-named Dropbox files (7)Not sure if I can delete pictures as a whole from these (files?) (8)because when opened, the two prenamed dropbox file formats look different than that of a file I named. (9)Dropboxâs Camera uploads and Phone uploads (files?) would make more sense to me if i uploaded photos with a secondary device like a Nikon camera orâŠ..a Cannon. But all my Dropbox photo uploads are sourced from my iPhone camera. So that too is a bit confusing because I donât choose where my singles go. They just go. Sometimes they go to both prenamed Dropbox (files?) Iâve had Dropbox for 10 years. (10)Looking for answers.32Views0likes4CommentsDropbox iOS widget buttons open the app itself instead of the associated function
I have the iOS widget set up with different buttons for scan, upload file/photo, and record. But when I tap on any of them, all they do is open the dropbox app. They used to take me directly to their associated function. I have tried adding/removing the widget, reinstalling the app, and restarting my phone. Any ideas what to do? iPhone 16 iOS version 18.3.2 App version 420.2.2 Dropbox Basic45Views0likes4Comments