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Forum Discussion

erica5877's avatar
erica5877
New member | Level 2
3 months ago

Can we upload live photos through Camera Uploads?

I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they need to solve for Live Photos, they have been around since 2015 so it’s not a new function.  Please prioritise a solution to upload and then restore Live Photos. 

  • RyanFromDropbox's avatar
    RyanFromDropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi, erica5877 -- My name is Ryan, and I'm on the Product team at Dropbox.

     

    Thanks so much for reaching out. As you mentioned, we've received quite a few requests around Live Photos support -- and I totally understand the frustration around the lack of functionality here!

     

    Some good news: our team is working on adding Live Photos support for the iOS app, which will include Live Photos support for Camera Uploads. I can't provide an exact date on when this will be available yet, but we hope to have it in users' hands in the near future. We'll make sure the Dropbox Community is notified when this functionality is available!

     

    Cheers,

     

    Ryan

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for taking the time to post your feedback about live photos, erica5877.

     

    I will make sure that the team sees your comments and takes them into consideration.

     

    Let us know if we can help further.

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