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Renamed user on Mac and now the Dropbox app will not start
I renamed my user on my Mac, including changing the name of the user home folder. Everything works fine except DropBox. I've tried uninstalling and reinstalling multiple times. Changed file permissions, created a new user with the old home folder name and went into DropBox under that user and changed the location to the new user folder. But dropbox still is trying to use the old folder, not the new one, and errors out at startup due to permission issues.
I have deleted all of my Dropbox files and my account is still over-quota.
I have deleted all of my Dropbox files and my account is still over-quota. How can this be corrected? I have deleted all files I can see online and on my desktop and yet I am still over capacity. There is no active backup in place. All posts related to this are shown resolved with zero offering of HOW except the repeated request to look at backups. I have none. Most interesting is that the icon for further information indicates " files added to replay from dropbox do not use storage".... And then this?! (And even with every image removes, every format in type cleared, and each tag tried on its own, as well as ZERO tags, still nothing (also error p (data-testid) What now?
"Send Feedback" is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2 (Ventura, ARM)
"Couldn’t complete share. We’ve interrupted your sharing activity"
When I tried to share a folder or create a link to share it with a group I have received a message "Couldn’t complete share. We’ve interrupted your sharing activity" without any explanation. I have never encountered this issue before.I had linked my Apple ID to a now deleted Dropbox account and I can't use it to create a new one.
Dear Dropbox Support Team, I previously used Dropbox and had linked my account to my Apple ID. However, I deleted that account years ago. Since then, I’ve been unable to create a new account on iOS using “Sign in with Apple” or link my Apple ID to an account with the same email address. Every attempt results in an error message with ERROR 500, even when I try different email addresses or use Apple’s “Hide My Email” feature. It seems my Apple ID is now completely unable to use Dropbox, which is causing significant disruptions to my workflow. I would appreciate any guidance on resolving this issue. Thank you for your support! Best regards, HuaDeity
I don't see a list of my folders when copying/moving files on the Dropbox website again.
The Folder List will not populate when trying to copy of move files on the Dropbox website. I wish Dropbox had told me what the problem was the last time this happened. After way too much time addressing it then, issue just went away and resolved itself or Dropbox did something to fix it without telling me what it was. I'm actually a bit angry now that I wasted over an hour selecting items to copy only to get the same problem again (Chrome Aw Snap error and Edge page-problem errors after waiting for Folder List to populate) still with no idea on how to solve it other than to rant on this Community. Then wasted at least another 40 minutes just documenting the problem and putting together this post. I have done all of the troubleshooting (screenshots below), restarted laptop and used 3 different internet carriers. Folder List will not load on Chrome and on Edge (on regular, in cognito, and with extensions removed). Oh, in case you're wondering, my laptop has plenty of storage/capacity available. This is now a recurring Dropbox problem. My project should have been done hours ago but now I guess I'll have to go back and WRITE DOWN the file numbers from the Dropbox website and then do the copying on the laptop app. (I cannot do this project on the laptop app, because I need to see the photo/file details to know which ones I need to copy.) Please fix this (again) and then let me know what is causing this problem to recur so next time it happens I can fix it and avoid another project delay and then wasting even more time having to put together a Community post. Thanks....again!
Problem with Blender 3d and MacOS Beta
Hi I just updated to the MacOS Dropbox BETA on Monterey 12.6.3, and it all seem to be working perfectly, except for a problem with Blender 3D 3.4. Blender seems to use a non standard file manager, maybe part of its cross platform development base, I assume. When I try to access my newly moved dropbox files (ie everything) from inside Blender I cannot get into the root dropbox folder. I can get to it via /users/user/library/cloudstorage but I cannot get further than that. This effects everything involving file diologues: open, save, export, import, linked textures, etc I've tried setting up alias that go directly to points further within the file hierarchy, but they always just lead me to the root folder and stop me there. I can double click on blender files within dropbox in the finder and they open fine, but if I try to save them they can't save back to dropbox. Does anyone have any suggestions about how to fix or get around this? Do I need symlinks rather than aliases, or is there some sort of permission I need to set? Cheers Peter
