We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

hzee's avatar
hzee
Helpful | Level 6
11 months ago

"Send Feedback" is broken

When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open:

https://www.dropboxforum.com/t5/Dropbox-for-macOS-12/cmp-p/grouphub%3ADropboxforMacOS12

 

which redirects immediately to:

 

https://www.dropboxforum.com/t5/Dropbox-for-macOS/cmp-p/grouphub%3ADropboxforMacOS12

 

which then gives me this error:

 

 

Dropbox v189.3.8308

macOS 13.6.2 (Ventura, ARM)

  • I was referring to the bug report you mentioned in your OP hzee 

     

    Anyhow, we've added you to the group now and you should have permissions to post there.

     

    Could you give it a go and let us know how it goes? 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey hzee - thanks for bringing this to our attention.

     

    Could you try accessing this page from another browser or after clearing your browser's cache to request access to the MaOS beta forum?

     

    Please let me know if you still get an error. 

    • hzee's avatar
      hzee
      Helpful | Level 6

      Yes I just tried clicking on that link in an incognito/private window and still get the same error.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the update hzee 

         

        In that case, would you mind sharing your report here so that we can take a look and assist further?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!