You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Dropbox icon with checkbox white interior remains a mystery.
Megan from the DropBox staff offered some help to an earlier post entitled "Dropbox icon and folder status on a Mac” but despite my replies, the discussion went dead seven days ago. I still have outstanding questions and would like to revive the discussion. I have selected the preference that all files and folders be available off-line on my primary MacBook, however, I have a mix of checkboxes, that is to say both kinds… green interior and a white check mark and white interior with a green checkmark. Below is the explanation link that Megan supplied, but there's no mention of the check mark with white interior, which was puzzling because I had seen but lost another page earlier that included that in the explanations. In looking at this article about syncing icons and reference was made to the DropBox desktop app, which aside from the icon that lives next to the Time Machine icon in the upper right menu bar in the Finder, I'm not really sure what the dropbox desktop app is? Yes it appears in the application folder, but if I double click on it, it simply takes me to the designated dropbox folder within my User folder. Which, by the way, except for emergencies, that is the only way I work with DropBox. The primary thing I want to do is faithfully mirror the activity of the Finder “DropBox” folder on the primary MacBook and have the files and folders populate to other devices. Finally, all my posts from the last month or so started re. puzzling changes to modification dates following a migration from an old MacBook to a new one. In nearly 40 years of using a Macintosh this has been one of the most challenging technical snafus I've ever encountered. Thanks, Paul syncing icons based on this article?
Open .pages files in Dropbox on iPad
Hi there I‘m moving away from Office 365 to Apple apps. When on my iPad, when I click on a Word file, I get the „open in“ button to open in Microsoft Word. When I click on a .pages file, I only get an „open“ button which, when clicked, opens the file in Dropbox with no editing options. What am I doing wrong? Thanks Roman
Camera Uploads IOS 18 on iPad not working correctly
I have upgraded to iOS 18 on my iPad and updated the Dropbox app. I turned Camera Uploads on, with Upload from set to Camera Roll and Back up set to All Photos. Nothing is uploaded, even though my Camera Roll has over 16,000 photos. Uploading manually is not an option, as there is no Select All function. In addition, manual upload only allows 400 photos at a time. The new iOS 18 Photos app no longer has a folder named 'Camera Roll', so I'm wondering if that is the problem? I logged out of the Dropbox app and back in, which then took me through Set Up your Dropbox. The Upload Photos option seemed like it would work if I chose Imports, but again there is no Select All option. So I went back to the Camera Uploads settings and turned Camera Roll off, and Recently Saved (under Smart Folders) on. Same thing, nothing uploads. I'm stumped!Default PDF viewer on iPad
Is there a way to change the default PDF viewer in the Dropbox App for the iPad? When I click on "Open in" in a PDF, it only shows the option of Adobe, but I use PDF Expert. (In contrast, on my Mac, when I double click on a PDF in my Dropbox folder, it automatically opens in PDF Expert). If I can't change the default PDF viewer to PDF Expert on the iPad, what is the easiest way to open a PDF from Dropbox in PDF Expert? (Of course I already know that I can start IN PDF Expert and open Dropbox files there from Dropbox, which I have linked to it; but this is for when I happen to have begun from the Dropbox iPad app instead.)
Native macOS Dropbox App vs. Maestral
I stopped using the native Dropbox app a couple years ago because it was so resource intensive. I've been using Maestral since to view and sync my Dropbox content due to lighter footprint. I have a M3 MBP with 36 GB memory, running macOS 15.1 (Sequoia). Any feedback with use of current native Dropbox app? Happy with use and performance? Thank you.
Dropbox disappearing from Mac Finder side panel
This is getting annoying. Dropbox disappearing from Mac Finder side panel. Sometimes it’s there, sometimes not. Sometimes when I want to open a file on Dropbox from within an app, it’s just not there. othertimes it will be. Currently I’m on an M2 Mac Mini
Weird transparency issue when using Dropbox Replay with an Apple ProRes video file
When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback. Has anyone come across this issue before?
My mobile subscription has expired, but Dropbox still won't let me re-subscribe via the website
Hello. I am trying to switch my subscription from Apple mobile payment to the Dropbox website. I have already followed the instructions provided by Dropbox and cancelled my subscription with Apple. According to Apple, my mobile subscription expired on August 7th (10 days ago). However, when I go to manage my subscription on Dropbox.com, I am told I have to manage my subscription through Apple and not given the option to subscribe via web. To make matters more frustrating, when I try to contact support by email through Dropbox's website, I'm given the same set of instructions I already followed and not allowed to submit a support request. I haven't attempted to use the live chat because it's not available on weekends, and if I'm going to have to wait until Monday to receive support anyway, I'd rather be able to submit a support request now while I'm thinking about it and handle it asynchronously than have to remember to do it on Monday. It's incredibly frustrating, and from looking at the forums, it seems like this is a problem multiple people have had that has required email support from Dropbox to resolve. I would primarily like help resolving this issue so I can subscribe to Dropbox via the website. However, I would also like Dropbox to consider updating the "Submit a Help Request" form to allow people having this issue to, ya know, use it. The fact that multiple people have posted on this forum about this exact same issue shows that the instructions provided are insufficient, and genuinely the most aggravating part of this entire thing has been being stonewalled by Dropbox's support request UI. Please either update the instructions with troubleshooting steps when your subscription has expired on mobile but you're still unable to change your subscription plan on the website, or, if this always requires Dropbox support to resolve, provide a way for people in this situation to indicate as such in the "Submit a Help Request" form that will allow them to, ya know, submit a help request.