You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
How can I cancel a plan I can't access and get a refund for it?
Hello - I just realized I have been charged for a Dropbox account subscription for my previous employment account which I no longer have access to. The charge went on 11/15. I would like to see how I can cancel the subscription since I no longer have access to the account and also, would like to request refund since I no longer use the accounts Please advise. Thank you!
I can't receive the one-time code to my linked email address.
Hi..I have an issue in my dropbox account..when i open my old dropbox account then a message appear's that dropbox sent a code to this id [removed per Community Guidelines]..my question is that how to find that code which i can put in my dropbox account?? Because i made only dropbox account not in gmail..i have store important data in this id..
6-digit code not sent - want to find out if account still exists
hello, i have another old account - mail adress and password existing - but if i wanna login an it says the system will send a 6-digit confirmation code, i do not receive on. is there a way of checking what the issue is there. is there a way of checking if the account still exists.? thanks.No code is sent to my email address, so I can't access my Dropbox account.
I have a dropbox account that I created to send videos and photos i have taken in concerts and trips, that I never ever ever want to lose. I was trying to log in to that account, but it says I need to get the access code that was sent to my email. I have not gotten the code. I tried clicking on the 'having issues getting access code' and it also did not help. I added no-reply@dropbox.comas a contact on my email account, and still nothing. I sent an email to support, and it also did not help me. This is my last resort. Please help me!! This is my ticket number: 24505201
I'm using DuckDuckGo to access Dropbox, but it defaults to a new account.
Odd situation here. Bought a new computer, Windows 11, and have had trouble getting Dropbox operating properly. Since the computer was new, it wiped out the old register and settings. I have three devices I transfer Dropbox information among: an iPad, a laptop, and--most importantly-- my new desktop Win 11 computer. Everything is fine on my iPad and laptop. I was able to get my new desktop to find my account (long used a free one with 6.25GB --being 87 years old that's all I need) by installing and using the Firefox browser. However, whenever I use DuckDuckGo (or use LastPass, which is the default browser that LastPass uses) to try and access Dropbox I am set up with "new" account of 2GB. What??? My current account will share 3 devices and previous desktop was one of the three. Can't seem to fix this. By the way I am Dropbox client 2124.4.5767 Any help, please? Gary
