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プランキャンセル

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iOSでサブスクリプションをキャンセルしましたが、basic planにダウングレードされません
解決済み: ソースネクスト3年版plusのライセンスキーが適用されません - Dropbox Community 上記と同様の質問内容です。解決策にあるように、iOSのサブスクリプションはキャンセルいたしました。しかしながら、先日5/12が更新日でしたが2日経った本日でもbasicにダウングレードされないため、ライセンスキーが適応できません。ダウングレードはいつ頃行われるのでしょうか？
Solved
Ninus
11 months ago Place 質問する
347Views
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1Comment
iTunesトライアル、解約できたか不安
無料トライアルを開始して（iPhone）まだ1日目でもう解約したと思うんですが iPhoneの解約方法が出なくて出来なかったので「個人で利用するのやり方」でやったらできたんですけどこれって本当にできてるんですか？出来ればお早めにお願いしたいです。
Yui2
11 months ago Place 質問する
1.1KViews
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1Comment
Dropbox ファミリープランの退会方法
webにある通り、プロフィールから設定を見て、退会の箇所を探しましたがありません。どのようにしたら退会できますか。
sheep2024
2 years ago Place 質問する
733Views
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1Comment
直接契約からApple Store経由に変更
現在クレジットカードにてお支払いをしております。今後Apple Storeのアプリから支払いをしたいと思っています。変更方法を教えてください。また任意の日付から更新できますか？
egorock
2 years ago Place 質問する
890Views
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1Comment
トライアルキャンセル後も請求される
8月に無料トライアルでドロップボックスのアカウントを作成し、その日にトライアル版をキャンセル、メールも届いたのですがいまだに請求がかかっています。はらいもどしをしていただきたいのですが、問い合わせ先がここであっているのかわかりません。
Lili77
2 years ago Place 質問する
274Views
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1Comment
iphoneでサブスクリプションを解除したのにbasicにダウングレードされない
表題の通りです。設定のサブスクリプションからサブスクを解約しました契約満了日以降に確認したらPlusのままだったので調べたところ、正しい解約の仕方は「アプリ」から「プランの管理」から「設定のサブスク」にとんで解約しなくてはいけなかった？ようで改めてアプリから設定のサブスクに飛んで解約しようとしたらすでに解約済みとなっているため（解約したのでそりゃそうなのですが）解約ボタンみたいなものもおせず。どうすればダウングレードできるのか困っております。
yusuke1
2 years ago Place 質問する
782Views
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1Comment
アカウント削除後、請求あり
アカウントを削除したのに毎月支払いがつづいています。サポートセンターを探しても、見つけることができないし、早急に対応いただきたいです。返金をお願いいたします。
yuki1234
2 years ago Place 質問する
1KViews
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1Comment
解約できてるかの確認
プランのキャンセルボタンを押しているが解約確認ができない。今すぐ解約したい。
yt2
2 years ago Place 質問する
335Views
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1Comment
解約確認
URL作成の為、「Dropbox 」へ取り敢えず30日間無料の個人用に登録しましたが、良くわからず解約申出をして、解約メールが入りましたが、意味不明なメール内容で解約が出来ているかわかりません。以下メール内容です。 (「takatomo」の Dropbox チームを解約しました。これにより、メンバーのアカウントはすべて個人用の Dropbox アカウントに変更されました。管理者を含むメンバー全員は個人のメンバーフォルダは引き続きご利用いただけます。チーム管理者はチームフォルダやファイルのコピーを保持していますが、その他のメンバーは今後それらにアクセスすることはできません。）解約が完全に出来ていない様に感じられますが如何なものなのでしょうか。
Solved
takatomo1
2 years ago Place 質問する
1.6KViews
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2Comments
削除済みアカウントに無料トライアル終了通知のメール
Dropbox Plusの無料トライアル中にアカウントを削除しました。（アカウント削除のメール受信済）その削除したアカウントに、無料トライアル終了告知のメールが届いています。キャンセルしようにもアカウント削除済みなのでキャンセルできません。削除済みアカウントのトライアルをキャンセルする方法はありますか？
kisa1
2 years ago Place 質問する
256Views
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1Comment

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無料トライアルを開始して（iPhone）まだ1日目でもう解約したと思うんですが iPhoneの解約方法が出なくて出来なかったので「個人で利用するのやり方」でやったらできたんですけどこれって本当にできてるんですか？出来ればお早めにお願いしたいです。 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8月に無料トライアルでドロップボックスのアカウントを作成し、その日にトライアル版をキャンセル、メールも届いたのですがいまだに請求がかかっています。はらいもどしをしていただきたいのですが、問い合わせ先がここであっているのかわかりません。 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表題の通りです。 \n 設定のサブスクリプションからサブスクを解約しました \n 契約満了日以降に確認したらPlusのままだったので調べたところ、正しい解約の仕方は「アプリ」から「プランの管理」から「設定のサブスク」にとんで解約しなくてはいけなかった？ようで \n 改めてアプリから設定のサブスクに飛んで解約しようとしたらすでに解約済みとなっているため（解約したのでそりゃそうなのですが）解約ボタンみたいなものもおせず。 \n どうすればダウングレードできるのか困っております。 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アカウントを削除したのに毎月支払いがつづいています。サポートセンターを探しても、見つけることができないし、早急に対応いただきたいです。返金をお願いいたします。 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プランのキャンセルボタンを押しているが解約確認ができない。今すぐ解約したい。 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URL作成の為、「Dropbox 」へ取り敢えず30日間無料の個人用に登録しましたが、良くわからず解約申出をして、解約メールが入りましたが、意味不明なメール内容で解約が出来ているかわかりません。以下メール内容です。 \n (「takatomo」の Dropbox チームを解約しました。 \n これにより、メンバーのアカウントはすべて個人用の Dropbox アカウントに変更されました。 \n 管理者を含むメンバー全員は個人のメンバーフォルダは引き続きご利用いただけます。 \n チーム管理者はチームフォルダやファイルのコピーを保持していますが、その他のメンバーは今後それらにアクセスすることはできません。）解約が完全に出来ていない様に感じられますが如何なものなのでしょうか。 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Dropbox Plusの無料トライアル中にアカウントを削除しました。 \n （アカウント削除のメール受信済） \n その削除したアカウントに、無料トライアル終了告知のメールが届いています。 \n キャンセルしようにもアカウント削除済みなのでキャンセルできません。 \n 削除済みアカウントのトライアルをキャンセルする方法はありますか？ \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"175","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744039679000","value":{"1007":"Business Team 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