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Lettuce1

Explorer | Level 4

Joined 3 months ago

15 Posts1 Like

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Re: My existing Dropbox account disappeared along with all of my files.
Hi Megan Having finally got my account back for a couple of days it has happened again! I can’t log on as it doesn’t now recognise my password. Can you help me get a ticket again as I’m unable to g...
2 months ago Place Security and Permissions
137Views
0likes
1Comment
Re: "We’ve interrupted your sharing activity because your files may contain spam."
I’ve tried with both
2 months ago Place Create, upload, and share
315Views
0likes
3Comments
Re: My existing Dropbox account disappeared along with all of my files.
Yes that's right. ok many thanks. I have discovered someone must have hacked my email account and added a rule that any email containing the word 'drop' be marked as read and moved to a 'conversation...
2 months ago Place Security and Permissions
182Views
0likes
0Comments
Re: My existing Dropbox account disappeared along with all of my files.
Hi Nancy Thankyou I have found some emails buried in Mac computer- for some reason they only appear in conversation history and don't actually appear as emails so i had missed them. I have repli...
2 months ago Place Security and Permissions
189Views
0likes
4Comments
Re: My existing Dropbox account disappeared along with all of my files.
Thankyou but it’s not very reassuring that I have had no reply yet. I am running out of time until 30 days is up and if my files are still stored somewhere they are soon going to disappear for good. P...
2 months ago Place Security and Permissions
216Views
0likes
6Comments
Re: My existing Dropbox account disappeared along with all of my files.
Hi Megan I tried replying six days ago with the PayPal references they asked for but have had no response- are you able to help please? Thankyou
2 months ago Place Security and Permissions
291Views
0likes
8Comments
Re: My existing Dropbox account disappeared along with all of my files.
Thankyou I’ve done that and waiting for them to get back to me
2 months ago Place Security and Permissions
349Views
0likes
0Comments
Re: My existing Dropbox account disappeared along with all of my files.
Hi Yes I found it 24239942 . When I click on the ticket link I get Oops! Something went wrong Sorry, we were unable to load your help requests at this time. Please try refreshing the page or check ...
2 months ago Place Security and Permissions
371Views
0likes
11Comments
Re: My existing Dropbox account disappeared along with all of my files.
Very kind thankyou - I don’t have a ticket number yet
2 months ago Place Security and Permissions
385Views
0likes
13Comments
Re: My existing Dropbox account disappeared along with all of my files.
Hi Megan I tried that and it says 'Can’t locate transaction ID, please submit a Billing Help request.' Wondering what to try next? Thanks C
3 months ago Place Security and Permissions
460Views
0likes
15Comments

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