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Forum Discussion
Lettuce1
3 months agoExplorer | Level 4
My existing Dropbox account disappeared along with all of my files.
Hello I experienced a really strange thing today- Dropbox disappeared from all my devices bar my iPhone where it says ‘signing out’. When I try to sign in from the web my account has gone from a plus...
Megan
Dropbox Staff
I just checked, and it shows that your case remains open Lettuce1.
As a matter of fact, there was a response from you earlier today, is that correct?
Lettuce1
2 months agoExplorer | Level 4
Yes that's right. ok many thanks. I have discovered someone must have hacked my email account and added a rule that any email containing the word 'drop' be marked as read and moved to a 'conversation' folder hence I haven't been receiving any updates
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