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sarah copland

Explorer | Level 4

Joined 3 years ago

14 Posts

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Re: Our password holder has deceased, how can we change the email?
Hi Hannah, Thank you and thanks for coming back to me Sure, I seem to have 2 ticket numbers, I will pass them both on Ticket #23608076 Ticket #23006764 Hoping one of those is the ...
11 months ago Place Security and Permissions
4.4KViews
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5Comments
Re: Our password holder has deceased, how can we change the email?
Hi Jay Apologies, this doesnt relate directly to the thread above but is a similar issue that I have been trying to resolve for some time now, I am really hoping you can help please. Carl from the...
11 months ago Place Security and Permissions
4.4KViews
0likes
7Comments
Access deceased family account
Hi there, I hope you are well. I would like to access my deceased fathers account, as he has so many pictures that mean a lot to me and my Mum. Any help with this would be greatly appreciated. Man...
2 years ago Place Plans and Subscriptions
5KViews
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Re: How do I close an account for a deceased family member
Hi @Nancy The other problem we face is that we are now locked out of my late Dads email account due to the p/w expiring. Is there any way his drop box could be linked to another email address, such...
2 years ago Place Security and Permissions
1.2KViews
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1Comment
Re: How do I close an account for a deceased family member
Hi Nancy Thank you for your response and apologies for the late reply from me. I have tried to reset the p/w as we have the email address linked to his account but no joy. We have almost given up, ...
2 years ago Place Security and Permissions
1.2KViews
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2Comments
Re: How do I close an account for a deceased family member
Hi Megan / TownerLaw Hope you are well, I am desperately trying to access my late fathers dropbox account, if there is anything you can do to help I would be most grateful! Kind regards Sa...
3 years ago Place Security and Permissions
1.8KViews
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4Comments
Re: How do I close an account for a deceased family member
Hi Megan Hope you are well, I am desperately trying to access my late fathers dropbox account, if there is anything you can do to help I would be most grateful! Kind regards Sarah Copland
3 years ago Place Security and Permissions
1.8KViews
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Re: How do I close an account for a deceased family member
Hi there, I am desperately trying to access my late Fathers drop box account as it contains so many pictures and memories, can anyone help with this please? Kind regards Sarah Copland
3 years ago Place Security and Permissions
1.8KViews
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Re: Access deceased family account
Hi Jay Megan Apologies for the delay I would be grateful if someone could respond to my last query please? (See below) Hi there, Many thanks for your response and also apologies for...
3 years ago Place Plans and Subscriptions
1.3KViews
0likes
1Comment
Re: Access deceased family account
Hi there, Many thanks for your response and also apologies for my delay getting back to you. See my comments in red below, any advice would be welcome! A photocopy of your government-issu...
3 years ago Place Plans and Subscriptions
1.3KViews
0likes
3Comments

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