You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Microsoft Teams integration loses login connection every other day
The new Microsoft Teams integration is great; we can now open shared links directly on the Desktop via the native app, which is a great time saver. Only bug for the integration is that users have to login to Dropbox via Teams every other day. It loses the login authorization and the 'open file in app' function is then not available anymore. Users need to login everyday in to Dropbox via Teams to make it work again.
Microsoft to create an option to set the default way for a document to open to the desktop app.
Now that Microsoft office co-authoring via desktop app has been integrated into dropbox, please implement an option to set the default way for a document to open to the desktop app. This offers a superior editing experience compared to the browser-based Microsoft web app, which does not always display formatting correctly. The ability to do this is already available when viewing the file on dropbox.com but we are currently unable to set as a default action.
The Dropbox Badge does not appear on MS Word files on certain computers with Windows 10 Pro.
In my company, on most computers running Windows 10 Pro with Dropbox version 212.4.5767 and various Office packages, the blue badge does not appear when opening Word files. I haven’t been able to determine if the issue is caused by Windows, Office, or Dropbox. However, it affects most computers. Please help me find a solution to resolve this issue, as my colleagues actively use this feature. Thank you.
My Word files are not getting saved to Dropbox on Android
Greetings to the Community, I am writing to bring to your attention an issue I have been experiencing with the Microsoft Word app on my Android tablet in conjunction with Dropbox. Previously, I was able to seamlessly save my Word documents to my Dropbox account by selecting "Save As" and choosing the Dropbox folder. However, for the past month, this process has ceased to function. Despite diligently following the same steps as before, my saved documents are no longer appearing in the Dropbox app, Dropbox Web, or my Dropbox desktop application on my laptop. Essentially, my work is not being uploaded to Dropbox. I kindly request your assistance in resolving this matter. Your expertise in this area would be greatly appreciated. Thank you for your attention to this issue. Sincerely, Joseph
Random files suddenly locked by themselves when using Excel.
I have a domain environment devices with dropbox on them, we are collaborating on excel sheets using online excel. We have only the basic free plan of Dropbox So as i know the feature of locking files for editing is not available. But suddenly this error started to show however we all have editing permission. And offline side of Dropbox the locked files now have a lock sign on the excel icon's side. The online error says : "Someone else is editing this workbook. You will be able to make edits after they have closed the workbook " Have anyone faced this before? ThanksWhen opening my documents using Word for web, I'm getting an error.
Had no troubles with opening and working on shared documentation (ie. this template) in Word for Web last spring. This year, when my team opens the doc in Word for Web, we are all getting an error message that it is a read only document. It is not a read only document. Is anyone else having this issue or is there a workaround? Thanks!
"Nothing in folder" error when trying to attach Dropbox files to Outlook on iPhone
I have a very similar issue on an iPhone 15 trying to attach documents from dropbox to Outlook mobile email. Everything worked fine up until about four months ago when suddenly attaching to dropbox started giving the error “Nothing in folder, Looks empty over here“. Deleting the Outlook mobile app and reinstalling it and repeating the same for Dropbox and reconnecting the two again makes no difference, resetting Dropbox on Outlook mobile app also makes no difference. I checked the Files app on the device and dropbox shows up and is active and all the folders can be seen there, but outlook Mobile appears to be incapable of reading any of them. I use Outlook mobile with dropbox files constantly, or did it up until this issue happened. This only appears to happen on iPhone, as the same application combination appears to work fine on iPad. I would greatly appreciate your assistance.🙏Lost my updates on an Excel file after 'Resource Deadlock' warning
I was working on a file on Excel, I thought I had saved but possibly not. The file was live in my window. Excel did not crash, but when I went back to Excel - it had disappeared and when I tried opening it I got a Resource Deadlock Warning. I wasn't connected to the internet at the time. I probably should have checked my old files then but it didn't occur to me. When I was next on the internet I opened the file and it was a file from over 3 weeks ago. I have since searched everywhere on version history/events and my hard disk temporary files for the old file but only the version from September has come up. I feel probably no way of recovering but thought worth checking what went wrong and if anyone else has had this problem. Not sure if it is a dropbox or excel issue or a combination of the two.