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Forum Discussion

kevensome's avatar
kevensome
New member | Level 1
17 days ago

Microsoft to create an option to set the default way for a document to open to the desktop app.

Now that Microsoft office co-authoring via desktop app has been integrated into dropbox, please implement an option to set the default way for a document to open to the desktop app.  This offers a superior editing experience compared to the browser-based Microsoft web app, which does not always display formatting correctly.

The ability to do this is already available when viewing the file on dropbox.com but we are currently unable to set as a default action.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    I am pretty sure this is the default option as long as Dropbox is installed and running locally AND the folder the file is in is sync'd to the machine - although it doesn't need to be set to available offline, just set to sync (i.e. so not set as Selective Sync). 

  • kevensome's avatar
    kevensome
    New member | Level 1

    Yes when opening a file from the finder/desktop this is functioning correctly, however my feature request is specifically for files opened from dropbox.com or in our usage case, using dropbox integrated into Salesforce which opens the file through dropbox.com (and uses the app default settings there). 

    This is also applicable to sharing documents - right now to share a document in a way that allows the end user to edit using their desktop app, it's a two step process where they need to open the link, select open with inside their browser, and select their desktop app.  Being able to set the desktop app as the default on the web portal would allow for more seamless sharing and collaboration (without having to use Microsoft Sharepoint for example).

     

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey kevensome, thanks for posting here!

    When you have a moment, feel free to have a look at the relevant Guide article here.

    In any case, I'll forward your feedback to the appropriate areas so we can continue to improve.

    Thanks!

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