You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Error when trying to preview a long Capture video I recorded.
Hi there, I just recorded a long video on Capture and I can't play it... (I send it to other colleague, they can't play it either). I work on a MacBook pro. I used the Capture app to record and use safari as browser (also tried on chrome, didn't work as well). This message is written: "The media could not be loaded, either because the server or network failed or because the format is not supported." What can I do to fix this?
Dropbox Capture Download Resolution
Is there any way to download my Dropbox Capture videos at 1080p? Whenever I download a Dropbox Capture, it's a much smaller resolution than what I'm using to record. I have a 1080p camera but when I screen & camera record and then download that video from Dropbox Capture, it's very poor quality. I have a "Business" account.
Capture not pasting in Google Docs, Zoho, Gmail, and when pasting in Gmail, pastes as code
Hi there! So a couple of things I'm noticing in the last couple of weeks. In the past, I could grab a screenshot and paste it right into a Google doc, an email in Front or Gmail, in a Zoho Projects comments, etc. Lately, when I paste into Zoho or Gmail, it appears at first, I resize then in Zoho with I submit my comment, it's just not there. In Gmail when I send, it sends as a bunch of code: [removed] And when I paste in Drive, nothing pastes. What I have to do is paste it into a new Photoshop doc and copy/paste it from there and then it works in all apps mentioned above. This is only recent, as I mentioned above, maybe the last 2-4 weeks. Thanks!
