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Forum Discussion
recover deleted files via dropbox
Hi there! Probably when I did, I was dense and made a stupid mistake. When I downloaded dropbox for my desktop, the system started synchronizing my desktop with the Dropbox acount. I stopped tha...
Hey Pomogacs, thanks for the speedy reply!
It sounds like you permanently deleted the files off of your device then. In this case, there's not much we would be able to do, if any.
Can you also check your events page, and let me know what you can find there?
Hannah
Dropbox Staff
Dropbox StaffI'm sorry to see that you've lost your files, Niobrara .
We do appreciate your feedback here and I will make sure to pass it along to our team.
Have you searched all the possible places, like your deleted files page and your computer's trash/recycle bin for the files?
I've looked in those obvious places. The problem is that Dropbox does things that I did not expect and would never have wanted, i.e. synching to my desktop files. Dropbox never worked correctly so I quit using is about ten months ago. Recently the gd thing started causing problems with the path when I was saving Word documents to my desktop files. I did a search for Dropbox and found four files. I deleted those files and found to my horror that almost all of my desktop files were deleted. Not in the recycle bin or anywhere else. The computer was taken to my PC shop and nothing could be found or recovered. How in hell Dropbox would have a program that would delete files and folders that are on the desktop is absolutely beyond understanding. I will never use Dropbox again, ever. This was a disaster.
I've now talked to three shops that handle data recovery and examined the hard drive myself. All of the folders on my desktop are completely gone and the person on my team is having problems also that are related to my deletion of dropbox. I will never, ever use dropbox again and have advised some of my clients and business colleagues about the problem with dropbox synching to their desktop without permission. What a miserable company. No help whatsoever from dropbox. They do not even have a phone number that you can call unless you pay for an account.
