"To ensure security, we need to verify your identity."

[Questar]

When trying to open a file on Dropbox, I am encountering a login authentication named "To ensure security, we need to verify your identity."

Under what conditions does this occur?

Two types of logins occur and the macro stops.

[Walter]

Hey there @Questar - sorry to hear about this.

Could you send us a screenshot of the exact error you're getting so that we can have a look too?

Also, are you on a mobile device or on a desktop one?

Keep us posted and we'll take it from there.

[Questar]

We will send you a screenshot.
The device will be a URL device in use.

No desktop application is used.

Under what conditions?
We would like to know what kind of conditions cause the problem.

problem-free URL 

[Removed as per Community Guidelines]

[Jay]

Hi @Questar, it appears that you're getting this message when viewing a shared link or shared folder, which would require you to login to Dropbox.

The first URL you added was the link to logout of Dropbox.