cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know more about how you can find anything and protect everything? Check it out here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Photos" show only last two years

"Photos" show only last two years

tdr33
New member | Level 2

Hi,

I have lots of pictures and I've always managed to find the right ones by the "photos" section which enables to search by year and month. But last days there are only last two years showing. All my pictures are in folders, have not deleted anything. What have I done wrong or more - what can I do to see all my pictures in "photos" again?

 

Best wishes

Helen

2 Replies 2

Mixxpix
New member | Level 2

I also have this problem - previously, I've been able to use the photos tab to search easily in date order through the 10,000s of photos in the 100s of folders my account, but now I can only see a few back to 2018 - this seems very random? Does anyone know how to make Photos 'see' all our photos again?

Nancy
Dropbox Staff

Hi @tdr33 and @Mixxpix! Thanks both for posting here.

 

One clarification; have you both visited your All files page, and you're seeing older photos normally or does content seem to be missing, in general?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
  • User avatar
    Mixxpix New member | Level 2
What do Dropbox user levels mean?