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Could someone assist me with downloading and previewing videos?

Could someone assist me with downloading and previewing videos?

KJRP51
New member | Level 2

I download my videos and they appear but won’t open unless I pick Hiw to open this file: adobe, Firefox, internet explorer etc and none of them open??
Anyone have suggestions?

1 Reply 1

Jay
Dropbox Staff

Hi @KJRP51, thanks for bringing this to our attention.

 

What type of file are you downloading, according to the file extension?

 

Do you have a compatible video or media player to view the file on your computer?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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