We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Ploppz
2 years agoExplorer | Level 3
"Photos" is hard to use because thousands of photos show up under July 2023
That is probably because it was in July 2023 that I first started using Dropbox, and uploaded an several old folder of pictures. Everything from mobile camera to memes and downloaded pictures. Is...
Jay
Dropbox Staff
Hi Ploppz, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
This will help me to assist further!
Ploppz
2 years agoExplorer | Level 3
Actually, I just found out this: All these photos come from a folder that was added in July 2023. It just included so much random and old stuff, because it was from a backed-up folder of all my facebook data. Which includes even stuff like stickers sent etc... I'll look into zipping that folder up so that the images don't show up in Photos I guess.
Would be really neat to be able to exclude folders from appearing in Photos though!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!