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this link shows message " invalid format" on cell phone
https://www.dropbox.com/s/5f44bkcdc5q97v7/pbrotationinfo.pdf?dl=0
Thanks for trying that out for me, @speedijim.
If you have a secondary browser on your mobile device, could you also try copying the shared link as it is and pasting it there?
Let me know what you find!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Hi @speedijim, thanks for checking in with us - I'd be more than happy to help!
As a first step, could you send me a screenshot (without any personal info) of the exact error message that you're seeing?
Thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Take a screenshot on your device showing the error. You can then use the Photos icon in the Reply window to add the image to your reply here.
That being said, I can open that link on my phone without an issue.
Thanks for the screenshot, @speedijim.
Could it be that you don't have the relevant app to preview the .pdf file?
Could you also copy-pasting the link to your mobile's browser, but replace the "1" with a "0" to preview it instead of downloading it?
Let me know how it goes!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for trying that out for me, @speedijim.
If you have a secondary browser on your mobile device, could you also try copying the shared link as it is and pasting it there?
Let me know what you find!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for trying that out for me, @speedijim.
Could you send me a screenshot (without any personal info) of what you see when you copy the link, replace dl=0, and paste it to your primary browser to preview it?
Have you also tried previewing other shared link of a .pdf file by any chance?
Keep me posted!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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