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speedijim's avatar
speedijim
Explorer | Level 4
5 years ago

link to a pdf file shows invalid format.

this link shows message " invalid format" on cell phone https://www.dropbox.com/s/5f44bkcdc5q97v7/pbrotationinfo.pdf?dl=0
Error Messages
Mobile
Preview
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  • Lusil's avatar
    Lusil
    5 years ago

    Thanks for trying that out for me, speedijim.

    If you have a secondary browser on your mobile device, could you also try copying the shared link as it is and pasting it there? 

    Let me know what you find!

speedijim's avatar
speedijim
Explorer | Level 4
How do i send that screen shot
Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago

Take a screenshot on your device showing the error. You can then use the Photos icon in the Reply window to add the image to your reply here.

That being said, I can open that link on my phone without an issue.

  • speedijim's avatar
    speedijim
    Explorer | Level 4
    5 years ago

    Screenshot_20200127-062747.png

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Thanks for the screenshot, speedijim. 

      Could it be that you don't have the relevant app to preview the .pdf file? 

      Could you also copy-pasting the link to your mobile's browser, but replace the "1" with a "0" to preview it instead of downloading it? 

      Let me know how it goes!

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