gsheet I created directly from Dropbox for web now giving me a 403 error after a cache clear

[edoyle]

Browser: Firefox for Mac

I created google spreadsheets directly from a Dropbox folder on the web interface.

About a day later I had to clear my browser cache of cookies and logins. Since then, though I've logged back in to google and dropbox, whenever I try to open the gsheets, I get a 403 error from google.

I've tried in incognito/private browsing on Firefox with the same result.

When I try a different browser (Safari) it works.

I've tried clearing the cache and logging in to google and dropbox again, with the same 403 error.

Does anyone have any suggestions?

[Hannah]

Hey @edoyle, thanks for letting us know about this. 

Can you actually send us a screenshot of the error message on Firefox and how the sheet looks on Safari?

Does it work on other browsers as well?

Thanks in advance.

[edoyle · Accepted solution]

 Hi Hannah, thanks for your reply. It started working again in Firefox the next day.

Cheers

[Hannah]

Thanks for the update here, @edoyle!

I'm happy to see that it works again and that the issue is resolved.

If you need anything else, please let us know.

Have a great weekend!