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My zip file won't open when downloading it says Decompression failed, and when I try to open it here I get an error message saying that zip files are supported but something went wrong.....
this is a file with music in not very happy at all, anyone has any ideas to open it???
Hey @Elizmi, thanks for reaching out to the Dropbox Community today.
Which browser are you using to download the files?
Do you see any difference, if you download them from a different browser or a private browsing window?
Also, how large is the zip file once it is compressed and downloaded?
Keep me posted.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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not very big 10.33kb
and im using safari
Sorry i can't download it it won't decompress
as I said i get a message when trying to download saying decompression failed
Hey @Elizmi, can you try a different browser, like me colleague suggested, to see if you get a different behavior?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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