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Re: Manage Files in Dropbox App

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Why don't I see all my documents under All Files?

Bonkers
New member | Level 2
September
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Why can't I see all document files in All Files?  Only Photos are prompting.

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1 Accepted Solution

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Bonkers
New member | Level 2
September
Go to solution
Hello Jay,
I was using both. I hadn’t accessed my Dropbox account for a considerable time during which there had been OS and IOS version updates. After searching a number of individual documents on Dropbox site, eventually the files found their way to the listing. Seems ok.
Thanks for your attention.

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2 Replies 2

Jay
Dropbox Staff
September
Go to solution

Hi @Bonkers, thanks for bringing this to our attention.

 

Are you using the Dropbox site or the mobile app?

 

What exactly are you seeing on the screen? A screenshot of this would help greatly.

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Bonkers
New member | Level 2
September
Go to solution
Hello Jay,
I was using both. I hadn’t accessed my Dropbox account for a considerable time during which there had been OS and IOS version updates. After searching a number of individual documents on Dropbox site, eventually the files found their way to the listing. Seems ok.
Thanks for your attention.
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