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Forum Discussion
Video only downloading partially
Hi there,
I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting o...
Thanks Lucil - I think it was actually an issue with a windows update I needed to install! All working now, thank you.
Thanks Lucil - I think it was actually an issue with a windows update I needed to install! All working now, thank you.
Lusil
Dropbox Staff
Dropbox StaffI'm glad to hear that you were able to resolve your concern, Tessadet.
If anything else comes up, just give us a shout. Cheers!
I have the same problem - I want to download a video file (mkv) . The file's size is 15GB and it was sent by my friend (on dropbox). The download completes without any errors. but the size of the received file is ~10GB. I can properly to watch the video.... proportional part of the source video. I tried this on new DEll laptop with W10. Thanks for your help and advise
- Lusil
Hey mkleyner, thanks for joining us on this thread.
Could you try downloading the file from another browser or an incognito window? Maybe that will do the trick.
Thanks for your adivice .... I have done this and this did not help....... BUT.... I checked this download ( with my computer) in other network.... and the download worked properly.... So, it looks like a problem in my home Interner connection: router? ISP? else?.....
