Unable to open link, says I am out of space.

JudgeSturdy · ‎05-18-2023

I was sent a link to a video. When I click on it, I get the Your account is out of storage! message, even though when I checked it shows that I've used less than a quarter of my 2 GB of free space. The chatbot is absolutely no help. Is this fixable or are they just trying to force me to subscribe?

Mark · ‎05-18-2023

You have either been sent a file which is a Shared File and so added to your account that is over 2gb in size (i.e. the amount of space you have) OR you are trying to click on the link and add to account. You cannot use more space than available.

Instead, ask the person to send a read only shared link 🙂

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

educatelime · ‎05-28-2023

You have either been provided a file larger than the 2 GB limit on your storage space, or you have tried to add a file larger than 2 GB to your account by clicking on a link to do so. There is a limit to how much room you can take up.

Unable to open link, says I am out of space.

Unable to open link, says I am out of space.

Top contributors to this post