Unable to download or view keynote files on new Mac Mini M2 Pro

[eneal2234]

Hi,

We recently added a new Mac Mini M2 Pro to our business. When I try to download or view current keynote files which are viewable in finder it says "“[this file] is damaged and can’t be opened.

The files is easily opened on our 2019 iMac Pro and I can view them on DB.

Have been searching but have not found an answer.

This will be a major issue for us going forward if it remains.

Any ideas?

[Jay]

Hi @eneal2234, thanks for bringing this to our attention.

Are the files available offline in your Dropbox folder, or are you downloading them directly from the website?

This will help me to assist further!