Transcripts are not being downloaded after a file has been clipped.

[Lu B]

Hi there,

Do any of you know if it is possible generate transcripts after an audio file has been clipped into a few tracks?

I was only able to access the transcript for the very first part of the recording and I am wondering if I can still download the transcript of the other clips (of the same audio). I have tried like I normally do (by the way, it works beautifully) but like I said, I was only able to get the transcript of the first clipped audio.

I would appreciate any ideas as using these transcripts would help me study for a course I am attending. English is not my first language and it would save me an enormous amount of time to transcribe the audio tracks.

Thanks!

[Megan]

Hey there, @Lu B, thanks for posting here! 

Give me some time to look into this, and I'll get back with more info as soon as possible.

Thanks!

[Megan]

Hey @Lu B, I appreciate your patience here! 

Do you use Dropbox Replay for your content? If that's the case, I was wondering if you've taken a look at the relevant Help Center article, and if that helps at all.

[Lu B]

Thank you Megan,

I will take a look 🙂