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Hi,
Since a while, I see this message when trying to view a dropbox link shared by others. I get this on Chrome, on Firefox and on Safari, so this is not a browser specific issue. Here's one exampl...
Walter
Dropbox Staff
Dropbox StaffGlad to hear this works again for you and thanks for keeping us in the loop too timbr
See you around the Community and have a lovely weekend!
See you around the Community and have a lovely weekend!
Unfortunately, the issue came back as before. The message comes up on any browser (Chrome, Firefox, Safari), also in incognito in Chrome. Any ideas as to what may be causing this specific error message that I can't find any information about on the internet?
- JayHi timbr, there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.
Have you tried using a different network, ISP or using cellular data to see if the file previews?So indeed, as I try to access the dropbox link through VPN, or on another network, there is no problem. So it is something specific to my network (the provider, the router, ...). If you have any ideas where to look first, I'd be happy to hear that.
- HannahHey timbr, sorry to jump in here.
You'd now need to find out which security service/app is causing this.
Do you have any of the services Jay mentioned in his previous message? Maybe you can look through their settings, to see which one's the culprit.
Alternatively, you can temporarily disable them one by one, to find out.
