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Forum Discussion
Syncing on Microsoft Surface Go
I have a Microsoft Surface Go with Windows 10. I want to set up Dropbox to show on the left side of the window when I open Documents (like it does on my PC). How can I make that happen? When I download Dropbox I am forced to use the Mobile app.
Found the fix. If you have the Surface Go, you need to switch out of S mode in Windows 10. Then, you are able to download the DropBox application.
- Walter
Dropbox Staff
Hey there SandF - how are you today?
Why don't you download and install our desktop application instead of the mobile one?
You can find our most recent build's installers on this page: https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-61-4-95/m-p/308005#M5125/
Give that a go (i.e. installing the desktop app) and keep me posted on your results please; we'll take it from there if needed.
I've tried it several times. When I hit "run" during the download process, I get a window to "get" the mobile app from the store. It state that "only verified apps from the Microsoft Store can be installed on my Microsoft Surface Go. If I opt to get the app, I can access Dropbox, but it does not sync my files in my documents. The main reason I purchased the Surface Go was to be able to have it function as a laptop. Is my obstacle the Mobile App?
Found the fix. If you have the Surface Go, you need to switch out of S mode in Windows 10. Then, you are able to download the DropBox application.
